an externally-hosted, Windows-based, intuitive system supporting online, phone and in-person sales;

a secure and confidential interface that was designed to be simple with standardized menus in order to reduce training time and costs;

a customer-based database in order to optimize marketing analysis;

both general admission and reserved seating capabilities, with easily-managed seat inventory;

multi-venue and multi-outlet capability, with clear audit trails for client and rental events;

on-line services, mobile technologies, stand alone box offices, and a call centre that can handle phone sales, customer inquiries and support;

software that is capable of selling a high volume of tickets in a very short time, and process in excess of 200,000 transactions per hour online.